The quality check
What we check before your video ships.
A listing video is a statement about somebody else’s house. So every segment we generate is checked against the photo it came from, a segment that doesn’t match reaches you as a camera move over your real photograph instead, and a segment the check could not reach reaches you labelled as one.
What a segment is
One segment per photo, six photos maximum.
Each segment is about 5 seconds and is built from a single photo you uploaded, so 6 photos make a 6-segment video and four photos make a four-segment one. The free sample is capped at 3 segments; paid plans run to 6.
There is no stock footage in a ReeltyPro video, no library of generic interiors, and no way for a segment to come from anywhere other than your own photo set. That is a property of how the renderer works, not a policy we apply afterwards: it is handed one of your photos and asked to move the camera within it.
The check
Every generated segment is compared against its photo.
After a segment renders and before it is stitched into your video, we take frames from it and put them side by side with the photograph it was generated from. A vision model is asked one narrow question: is this the same room, with the same layout, the same fixtures and the same view out of the same windows, or has something been moved, removed, resized or invented?
It is attempted on every generated segment, on every video, on every plan. It is not a sample and it is not an upsell.
If the check itself can't be reached, the segment ships labelled “not confirmed” in your summary. Not confirmed is not the same as passed. We would rather hand you a segment marked “not confirmed” than quietly call it a pass, and rather than fail a paid render outright because a model we depend on was down for ninety seconds.
When it doesn't pass
You get a camera move over the real photograph.
A segment that doesn’t match gets one more attempt. If the second attempt doesn’t match either, we stop generating and ship a slow push-in across your actual photo instead — the same move a listing agent has been using in slideshows for twenty years, at 1080p, cut to the same rhythm as the rest of the video.
A push-in on your photograph cannot misrepresent the property, because there is nothing in the frame that you did not photograph. That is why it is the fallback: it is the one outcome that is safe by construction rather than safe by inspection.
Your summary
You are told which segments are which.
Every finished video comes with the report below, on the page the link in your completion email opens. It lists each segment, the room it came from, how it shipped, and — when a segment was rejected — what the check saw that made it reject it. Nothing is rounded off and nothing is hidden behind a score.
Example summary
How this video shipped
6 segmentsOf 6 segments in this video, 1 segment was checked against your photo and confirmed, 4 segments ship as a camera move over your real photo and 1 segment could not be confirmed. Our check couldn't run on that one — have a look before you post.
- 01Front elevationGenerated motionCompared against this photo and confirmed to match it.
- 02Living roomCamera moveThe generated version didn't match this photo, so the segment is a slow push-in on the photo itself.Flagged: a window appears on the left wall that is not in the photo
- 03KitchenCamera moveThe generated version didn't match this photo, so the segment is a slow push-in on the photo itself.Flagged: the island moved and the pendant lights changed shape
- 04Primary bedroomCamera moveThe generated version didn't match this photo, so the segment is a slow push-in on the photo itself.Flagged: the doorway on the right becomes a second window
- 05Back yardNot confirmedOur check couldn't run on this segment, so we can't tell you it matches your photo. Have a look before you post it.
- 06BathroomCamera moveThe generated version didn't match this photo, so the segment is a slow push-in on the photo itself.Flagged: the vanity gains a second basin
An illustration of the layout, with example rooms. How many of your segments ship as generated motion depends on your photos and varies from video to video.
The honest part
What we don't claim.
We don’t claim the generated segments are always right. Generated motion can still get a detail wrong. That is what the check is for, and it is why segments that don't pass ship as a camera move.
We don’t publish a pass rate. We have measured the check against hand-labelled clips and we know it is imperfect in both directions — it rejects segments that were fine, and it will occasionally miss one that wasn’t. Our own uncertainty on those numbers is wide enough that publishing one would be misleading, so we publish the mechanism, which you can check on your own video, instead of a rate, which you cannot.
We don’t claim a person reviews your video. Nobody at ReeltyPro watches your renders. The check is automated, and when it is unavailable it says so in your summary rather than passing the segment quietly. A segment marked “not confirmed” is not a segment that passed.
If it isn't right
Tell us and we'll re-render it.
If a finished video shows something that isn’t in your photos, reply to the email it came in on or write to hello@reeltypro.com with the address and the segment number from your summary. We’ll re-render it at our cost, and the segment goes into the set we test the check against.